Leadership is a passion of mine and I’m always on the lookout for ideas that help us all to improve in this critical area. We have a lot of young new talent coming into the workforce and we need to up our game as leaders to ensure
Read more →Archive for the Leadership & Coaching Category
I came across this very interesting TED talk from Marco Alvera who presents a unique idea to improve your business success. It’s simply improving the fairness levels in the workplace. Alvera explains that we are all born with an innate sense of fairness and provides an interesting
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Great store managers consistently turn in great results. They regularly achieve their KPI’s, have lower staff turnover, fewer customer complaints and this list goes on. The great news is, most of your store managers can be at this level if they want to be. The number one
Read more →One of the key areas that inspire your team is exceptional leadership. Millennials are craving leaders to look up to and learn from, unfortunately though, as I have mentioned before, great leaders are in short supply. I am constantly on the lookout for information that I can
Read more →We certainly have some work to do when it comes to being motivational and inspirational leaders. Our teams are crying out for leadership, particularly the millennials that are making their way into the workforce. They want leaders they can learn from and look up to. Yet the
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Unfortunately, great leaders are hard to find, and this has a direct impact on the motivation (or lack of it) of their teams. Much has been written about how poorly our teams are engaged and this results in less productivity, more absenteeism, higher staff turnover and poor
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I am often asked my thoughts on how to better lead and motivate the younger generation of today. In fact, millennials are starting to head into their 30’s so some have racked up over 10 years of work experience. Some of them have been actually put in
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I have mentioned numerous times on how poor staff engagement is in Australia, with reports showing that around 70% of your team is disengaged. This is not good when it comes to providing an amazing experience, as I strongly believe, that this will only happen when a
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Coaching is a term that is been around for many years and it’s expected that when someone is promoted to the role of manager or team leader, the skills to coach just materialize overnight. In our experience having trained 1000’s of frontline managers, this is simply not
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I have often said that your people are your greatest asset, but also your greatest weakness if you have the wrong people in the wrong roles. Or if you don’t lead them well, set clear expectations, train and coach them to be the best they can be.
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