I have often talked about the need for leaders to evolve and develop new skills when it comes to leading, motivating and retaining the best team members. In retail, I find that the best store leaders have the best team and pull the best results, not too
Read more →It would be a fair assumption that most of the learning for a new employee comes from their manager. However 80% of team members learnt as much or more from their peers as they do their managers! In this video you’ll learn the reasons behind this statistic
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Retail in Australia has seen unprecedented change over the past few years. Recent sales data for bricks and mortar stores have been stagnant at best. Many sectors, particularly department stores, have seen negative growth. Retail has even been labelled with the horrendous R word (Recession) with year-on-year
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With businesses struggling with employee engagement, maybe it’s time to completely change the traditional business focus. Most businesses first priority is for profit first and to its shareholders, followed by customers and then employees. However this can often result in disgruntled and unmotivated employees who feel as
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