Welcome to Insights, The Retail Solution Blog.

Insights provides us with a forum to comment on new developments we feel are important in the rapidly changing world of retail business, both within Australia and abroad. We won’t confine ourselves just to clinical issues. Social, political & economic topics are having an increasing influence on the way Australian retail business is evolving and we’ll cover these here too. We hope you find our Insights to be informative and educational.

  • 7 Tips On How To Get Your Merchandising Right
    7 Tips On How To Get Your Merchandising Right
    Effective merchandising is critical to ensure you maximise your sales. Thanks to special guest Brent Newey from Retail Help, who is an expert in this field, for this valuable article. With the Christmas rush not that far away, a well merchandised store will go a long way...
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  • Is Retail in Australia in a Death Spiral?
    Is Retail in Australia in a Death Spiral?
    Retail in Australia has seen unprecedented change over the past few years. Recent sales data for both bricks and mortar stores and even online have been stagnant at best. Many sectors, particularly department stores, have seen negative growth. Retail has even been labelled with the horrendous R...
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  • To Robot Or Not, That Is The Massive Question
    To Robot Or Not, That Is The Massive Question
    Technology and artificial intelligence (AI) is impacting all of our lives and most of it is in a positive way. However, the influx of technology is causing many issues, and I’m not just talking about the astronomical overuse of mobile phones, although this is a huge problem....
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  • Want To Up The Accountability In Your Team?
    Want To Up The Accountability In Your Team?
    A key problem I hear quite frequently when I’m talking with and training store managers is, getting their team members to step up and take responsibility and therefore be accountable for their actions. Team members who do this make it easier for their managers in a number...
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  • 8 Simple Tips To Attract More Customers Easily
    8 Simple Tips To Attract More Customers Easily
    This week’s article is courtesy of special guest Brent Newey from Retail Help on the critical topic of attracting more customers to your store. This is a must read for all retailers as competition for customer’s dollars is as fierce as it has ever been. Hope you...
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  • Five Tips On How To Massively Increase Your Sales
    Five Tips On How To Massively Increase Your Sales
    Sales are the lifeblood for every retailer and these days they are getting harder to come by! However I believe we are still, and have been for some time, letting sales simply walk out the door. We all know it’s a lot less expensive to sell more...
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  • This Is Why Leadership Needs To Do A 180
    This Is Why Leadership Needs To Do A 180
    With businesses struggling with employee engagement, maybe it’s time to completely change the traditional business focus. Most businesses first priority is for profit first and to its shareholders, followed by customers and then employees. However this can often result in disgruntled and unmotivated employees who feel as...
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  • Want to Know How To Build Amazing Loyalty With Customers?
    Want to Know How To Build Amazing Loyalty With Customers?
    Traditional retail is in a very challenging time period at the moment. Competition, rents, wages, power prices, lack of consumer confidence has all lead to customers reducing their spend, particularly on items they may see as non-essential. It’s a tough time for retailers yet, I believe, the...
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  • How To Make Your Store Window Displays Stand Out
    How To Make Your Store Window Displays Stand Out
    This week I’d like to feature another great article from Brent Newey and his team at Retail Help. Attracting customers to come into your store has a lot to do with how attractive and how well your windows stand out. Brent has identified a number of key...
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  • Want to know how to massively improve your profitability?
    Want to know how to massively improve your profitability?
    Of course the answer is yes, in this highly competitive market any increase in profitability would be well received. So how do you turbo charge you profitability? The answer is recruiting and retaining your best leaders. A recent survey from Gallup found that highly talented leaders achieve...
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  • Here's How To Be More Effective At Learning And It's Not How You Think
    Here’s How To Be More Effective At Learning And It’s Not How You Think
    I’ve always thought that team members learnt most of what they need to know from their manager. It’s usually their manager who inducts new team members, shows them the basics and teaches them what to do. We are big believers that managers have to lead by example,...
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  • Leadership Is Broken, Here’s How To Fix It
    Leadership Is Broken, Here’s How To Fix It
    I have spoken for some time about the lack of great leaders in today’s business world. We also suffer from low levels of employee engagement and there is a distinct lack of trust in today’s society. Here is an absorbing TED talk that is well worth watching...
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  • How To Stand Out With Your Visual Merchandising
    How To Stand Out With Your Visual Merchandising
    I have recently partnered with another retail business called Retail Help – what a great name as they are all about helping retailers and the synergies between us are awesome. Brent Newey and his team at Retail Help bring skills to the table that I don’t have...
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  • Here’s How To Increase Your Sales
    Here’s How To Increase Your Sales
    Sales is the lifeblood of every business and in retail it’s certainly getting tougher. Traditional stores are suffering flat or decreasing traffic counts, which makes it tough to grow sales. However there is a way to grow sales and it’s been around for years, unfortunately most retailers...
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