The ability to attract and retain exceptional staff is crucial for the success of every business. Retaining talented employees has become even more vital, and this necessitates strong leadership, an area where we unfortunately fall short. The impact of strong leadership on team engagement is significant, as
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In spite of the staggering expenditure on leadership training, CEOs continue to lament the absence of exceptional leaders within their organisations. In 2018 alone, businesses globally poured a staggering $366 billion into leadership development initiatives. However, this substantial investment has failed to yield the desired outcomes of
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It may sound peculiar, but I genuinely love the process of selling, when it is executed well and prioritises the customer’s needs. Unfortunately, there are countless examples of poor selling practices occurring every day, which not only frustrates customers but also puts undue pressure on team members
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As a leader, achieving a collaborative work environment, goes a long way in helping your team achieve your objectives. One key element is setting clear expectations, enabling team members to understand what constitutes a job well done and empowering them to meet those expectations. Unfortunately, many retailers
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