The closing of physical stores has seen a spike in online sales as customers chose to explore this option, often because it was the only choice. Online retail sales data for the period April – June show sales have increased dramatically over the same period last year
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Physical retailers have to be ready to create excellent experiences for each and every customer when they return. This means retailers have to be excellent in the following: Excellent cleaning standards – hand sanitizer available, professional signage, correct numbers in store, masks being worn and obvious cleaning
Read more →Physical retail stores have been one of the hardest hit industries during the Covid 19 pandemic. And it’s predicted that things will get worse before they get better – but they will get better. In a recent Forbes article, a panel of international retail experts were asked
Read more →Effective merchandising is critical to ensure you maximise your sales. Thanks to special guest Brent Newey from Retail Help, who is an expert in this field, for this valuable article. With the Christmas rush not that far away, a well merchandised store will go a long way
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