Don’t just take our word for it! Here’s what some of The Retail Solutions clients have to say.
Roger has worked with us over the past 8 years and his passion for customer service and giving sales teams a clear pathway for success comes through clearly.”
Gavin Culmsee, General Manager, Bedshed Franchising
Tom O’Toole founder of the Beechworth Bakery chain talks about how The Retail Solution has helped their bakeries improve their sales and service.”
Tom O’Toole, Founder, Beechworth Bakery Group
The training course was absolutely not what I expected it to be, we had lots of fun. We really enjoyed the group activities and the tailored handouts we could use straight away back in the salon were invaluable.
Since we returned from the training we have improved our average retail to 13 percent, which means it is more than doubled. Weekly evaluating and positive feedback has made a big difference for us. Most important is to keep going with what you learnt and success will follow.
It was worth the day we spent at the training and it was great value. Knowing that it has worked for me as well as it has, I would have paid a lot more to attend the training.”
Kai Schnitzler, Owner, Just Cuts Leichhardt
Roger has certainly delivered in providing a true selling course that actually works! Our management team, full time and part time staff, have been armed with the right tools to upsell and achieve a higher ‘basket value.’
Your staff will be motivated by the simple, yet effective approach which will see the competitive nature in staff drive sales.
I highly recommend Rogers course if you are looking for sales increases of up to 200% to 300%! What business wouldn’t love to see increases like these on high margin lines!”
Karl Loh, Liquor General Manager, Ritchies Stores Pty Ltd
Our Regional and Store Managers respond extremely well to Roger’s training workshops, as they are interactive and ‘hands on’ and the coaching model he introduces is practical and can be easily applied on the shop floor to drive improved team performance.”
Leshelle Cramer, GM Organisational Development & Training, The Just Group
I class Roger as our ‘customer service guru’ for both our retail staff and our management team. He has proved to be an outstanding asset to our company and helped us to create Australia’s Greatest Bakery.”
Marty Matassoni, Managing Director, Beechworth Bakery
Sean Kirschenberg, CEO, Global Sports International
Rod Laycock, CEO, Civic Managed Services