Archive for the Leadership & Coaching Category

7 Strategies For Retaining Top Talent

7 Strategies For Retaining Top Talent

Retaining top talent is crucial for business growth and maintaining a competitive edge. Losing skilled employees not only disrupts operations but also diminishes morale and productivity. Here are seven factors that may drive your best employees to seek opportunities elsewhere, along with strategies to reduce these risks:

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The Power of Evaluating Your Team

The Power of Evaluating Your Team

Ensuring optimal customer service is a challenging task faced by all retailers. One indispensable aspect is the regular evaluation of your team. The common phrase, “Your call is being recorded for quality and training purposes,” is heard most times when you speak to a call centre. While

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Why Is There A Scarcity of Exceptional Leaders?

Why Is There A Scarcity of Exceptional Leaders?

In spite of the staggering expenditure on leadership training, CEOs continue to lament the absence of exceptional leaders within their organisations. In 2018 alone, businesses globally poured a staggering $366 billion into leadership development initiatives. However, this substantial investment has failed to yield the desired outcomes of

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