Posts Tagged customer experience

What Retailers Need To Do to Fight Back

What Retailers Need To Do to Fight Back

Traditional retail is facing massive uncertainty in the wake of numerous store and business closures over the past few years. Many reasons have been given for these closures: high rents, the economy, staffing, online competition, overseas players and a shift in customer buying habits. Global giants like

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To Robot Or Not, That Is The Massive Question

To Robot Or Not, That Is The Massive Question

Technology and artificial intelligence (AI) is impacting all of our lives and most of it is in a positive way. However, the influx of technology is causing many issues, and I’m not just talking about the astronomical overuse of mobile phones, although this is a huge problem.

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