The Art of Coaching and KPI’s
If you’ve been in business awhile, you know that finding the right team members is very challenging. Then there’s the challenge of keeping them motivated and on track.
Too many times I walk into a retail store and I’m served by someone who shouldn’t be in retail. This is often a recruitment issue, however a number of store managers struggle with how to continually get the best out of their team with the team they currently have.
All this is doing is setting your stores up to fail. The wrong people in retail are killing your business through poor service and a lack of focus on sales. Unfortunately your good people don’t hang around when they are the ones pulling all the great results and carrying the rest.
We have found that the best store managers have the best staff, there’s a direct correlation. Why is this?
The best store managers know how to lead, coach and motivate their individual team members. Unfortunately most managers don’t naturally possess these skills, they need training on the techniques of how to get the best out of their team.
In this webinar, you’ll discover:
- How this workshop will help your store managers be great coaches
- How coaching massively increases the performance of your team
- How this workshop will be customised to your exact needs
- How this workshop will help to improve your KPI’s