The title may seem a little old fashioned in today’s world, where it’s all about inclusion and collaboration, however I want to help you set your team up for success. One way is to set clear expectations so they know what a good job looks like and
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A recent report from Deakin Co. and Deloitte Access Economics has found that there is a massive gap between business investment in recruitment relative to the investment in formal training. Australian businesses spend $7.5 billion each year on recruitment, but only $4.5 billion on training. That’s a
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People don’t leave companies, they leave bad managers. This is a well-known statement, yet so many managers still struggle to get the best out of their people. Often it is because no one has shown them how, and they keep making the same mistakes over and over
Read more →Traditional retail is under severe pressure, so stores have to lift their level of service or face losing customers to their competition. One of the biggest differentiators that traditional retailers have over online, is the ability to provide a great face to face experience. This video contains
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As the saying goes, “Feedback is the breakfast of champions”, then why is it so many managers struggle to get the best out of their people despite giving them feedback? Recent research from Gallup, helps to explain why. Only 26% of employees strongly agree that the feedback
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This is not the first time I have said this – Great leaders are hard to find! In an age where it’s getting harder to recruit and retain the best team, great leadership is the key to an engaged and motivated team. Yet the biggest reason people
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They are everywhere, those enthusiastic, want to be the boss in 5 minutes and where’s my recognition, younger workers of today, known as millennials. This group of individuals, are well and truly in the workforce and starting to make an impact. It is projected that by 2025,
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I’m sure you would all agree that Netflix has certainly changed the way we watch movies and TV series. Patty McCord served as Chief –Talent Officer at Netflix for 14 years and was instrumental in developing the culture over this time. Her recent short TED talk, (it’s
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It’s tough being a leader! No doubt about that, particularly in retail where things move fast, staffing is tight and sales are tough to come by. Yet, I believe, it’s one of the most rewarding roles when you achieve success, which is generally always achieved through your
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I know it’s scary but the best way to ensure your team members stay motivated is to set clear expectations and let them get on and do it without looking over their shoulders. Easier said than done as I’m sure we are all a little scared that
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