With a younger generation now making up around 50% of the workforce, the way we lead and manage has to evolve. The directive style of management has long gone, or should be, replaced by a leadership style that is heavily skewed to coaching. I have been following
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As a leader, one of the most critical tasks is to get your team aligned and moving in the same direction towards a common goal. Achieving this can be challenging, especially when dealing with a diverse team with different perspectives and motivations. However, it is essential to
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Great leadership is challenging to achieve and the workplace is crying out for leaders who can motivate and inspire their teams. I am a big fan of leadership expert Simon Sinek and his philosophies and insights on how to be a great leader. I wanted to share
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Leading a team can be a challenging but very rewarding experience. And finding the right team members is definitely difficult in today’s competitive environment. It’s also important to not only focus on your role in the business, but also to ensure that your team is motivated, challenged
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Delegating tasks is essential for getting things done, but delegating responsibility allows others to accomplish even more. This approach, according to author and speaker Simon Sinek, is about challenging and developing your team to their fullest potential. Richard Branson also considers delegation as a critical skill and
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I have been a retail trainer for close to 30 years and probably trained in excess of 10,000 people personally in that time. What I have learnt over those many years is why some training works and other training doesn’t – here are my top four tips
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We all know that giving effective feedback is the key to getting your team to consistently perform at a high level. As well as lifting performance there are a number of other benefits such as: 1. Clarity on expectations: Firstly, it is critical to set clear expectations
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It’s a fairly common scenario, a team member is promoted into the role of store manager and is keen to make a positive impact. The challenges begin when the store manager realises that the team aren’t meeting their targets, turnover is high and morale is low. Often
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From my experience, having run over a thousand coaching courses for store managers over the past 25 years, the performance of the store comes right down to how well the store manager performs. They are, after all, the face of the business to the customers as well
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Most team leaders I talk to tell me that feedback is challenging for a number of reasons. One of the biggest challenges is that it can be difficult to find the right words to deliver the message in a constructive way. Many people struggle to give negative
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