The younger generation, Millennials as they are often called, make up 50% of the workforce and that number will only get larger. Often cited as being lazy, and the want it now generation, I believe they have a huge amount to offer if lead well. Research from
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The term seagull management means, a manager comes into work, looks for faults, makes lot of noise about the problems they have identified, dumps negative feedback over everyone and then leaves. The result leaves staff feeling upset, demotivated and having to pick themselves up to face the
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According to recent research from McKinsey, 75% of US consumers tried out different stores, websites or brands over the past 18 months. 60% of those consumers expect to stick with those new options. As I have mentioned a number of times, it is even easier for customers
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Recruiting the right team members is definitely an ongoing challenge as is managing the performance of your existing team. Without great team members a business can’t survive and in the world of retail this means those hard-earned customers won’t be back. Having the right team members in
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