I blogged last week about the importance of having highly engaged staff and all of the benefits that come of this. They stay longer, help others and do more good unexpectedly. I was fascinated to watch the following TED talk from organizational psychologist Adam Grant on givers
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The secrecy of not revealing how much you get paid has been around for decades and in some companies, it is actively discouraged. In previous companies I have worked, the salary was never discussed openly and you were encouraged to keep it a secret. Yet we are
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It makes for very sad reading when I see yet another report of a retail business going into administration. Just recently Rhodes and Beckett and Herringbone have joined this notorious list. They follow hard on the heels of Marcs, David Lawrence, and Allphones, who have ended up
Read more →Watch this video to learn why the use of “We” versus “I” has an incredible impact on how leaders perform.
Read more →This video will cover the key steps to successfully delegating tasks – a skills all managers and leader need to have. Learn how to reduce your workload while empowering and motivating others.
Read more →Motivating your team is challenging, with different personalities, needs and wants. However a motivated workforce is so critical to provide you with the edge. Motivation also differs dramatically with today’s younger workforce, so the old ways probably don’t work anymore. Watch this video for 6 different ways
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One of the main areas we help a lot of store managers with is, the ability to provide effective feedback that actually works. The style of feedback we teach results in approx 99% of staff being open to hearing the feedback which they accept and either continue
Read more →One of the biggest challenges facing every retailer is how to better lead their team. Leadership is critical to retain the right staff as well as ensuring the team remains motivated and therefore productive. This video deals with four everyday challenges and provides four tips on how
Read more →This video shares the research from a survey of a number of Fortune 500 CEO’s. Their insights focus mainly on the importance of building the right team. By watching this video you’ll learn four key ideas to improve your leadership and team building skills.
Read more →Hiring the right staff is critical to the success for any business. Lots of businesses make crucial mistakes along the way and end up hiring the wrong person. By watching this video you’ll learn 4 key tips on how to dramatically improve the recruitment process.
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