The younger generation, Millennials as they are often called, make up 50% of the workforce and that number will only get larger. Often cited as being lazy, and the want it now generation, I believe they have a huge amount to offer if lead well. Research from
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Most managers struggle to give feedback because they are never taught an effective way. Just by being promoted into a leadership role doesn’t mean that the ability to give feedback is bestowed upon you as if by magic. I learnt a fantastic quote when I spent two
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I have long been an advocate of providing and receiving feedback. Feedback is such a powerful tool that helps all of us to either keep doing what we are doing or looking at ways to improve. Without feedback, which is a basic fundamental of life, we would
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In retail one of the toughest gigs is that of a store manager. Not only are they responsible for their own and team’s performance, they are also responsible to achieve store targets. Throw in the need to keep customers happy as well as implement various initiatives from
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Employee engagement has been at an all-time low for a few years now, which has resulted in a figure I saw published that shocked me – 85% of staff want to leave their current role and/or employer. Included in this figure are employees actively looking for a
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We all know that giving effective feedback is the key to getting your staff to consistently perform at a high level, but how many managers actually do this on a regular basis? As well as lifting performance there are a number of other benefits such as: Staff
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I have often said that your people are your greatest asset, but also your greatest weakness, if you have the wrong people in the wrong roles. Or if you don’t lead them well, set clear expectations, train and coach them to be the best they can be.
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Last week I talked about the need for managers to up their feedback levels, to improve their team’s motivation and engagement levels. One of the reasons I find managers don’t provide enough feedback is not knowing the right way and the correct words to use. In this
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One area I know a number of managers struggle with is providing feedback to their team members. They struggle in a number of areas which include, finding the time, knowing the right words to use, being apprehensive because of potential pushback and many other reasons I’m sure.
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I remember back in my corporate life, the trepidation as my annual performance review meeting was coming up. How had I done over the past 12 months, was I about to receive a rocket or was I doing ok? Thankfully I always did pretty well, but the
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