In a survey of a number of Fortune 500 CEO’s they shared their best management advice. What was interesting was the most frequent theme was focussing on building the right team, a topic I am passionate about. One top CEO offered this advice about building the
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One of the biggest challenges I hear from frontline managers is having to give negative feedback to their staff. Most managers find this type of feedback confrontational so prefer to ignore it and hope it improves on its own. Sorry, this is not going to happen, in
Read more →One of the most powerful steps a manager can do is to empower their team. And empowerment comes in many different variants and also at many levels. In a retail environment, having an empowered means they are better equipped to deal with customers in a positive way.
Read more →A great work culture is an amazing place to be a part of and leaders play an enormous role in defining and then maintaining a great work culture. In this culture, team members are highly motivated, they work for each other, staff turnover is low and outcome
Read more →This is not the first time I have said this – Great leaders are hard to find! In an age where it’s getting harder to recruit and retain the best team, great leadership is the key to an engaged and motivated team. Yet the biggest reason people
Read more →I am a big fan of Jim Collins, the author of a number of books, with my favourite being “Good to Great”. If you haven’t read this book, I’d strongly suggest you do, as it contains great lessons for becoming a better leader. Jim has been recently
Read more →I have written a number of times about the challenges in retaining your top talent. The Harvard Business Review recently wrote about the power of businesses putting in place a mentorship program and the positive impact mentors have on team members. The HBR study found that employees
Read more →Despite billions of dollars being spent each year on leadership training, a lack of solid leaders is still a chief complaint of CEO’s. In 2018, businesses spent a whopping $366 billion globally, yet despite this massive investment in leadership training, it’s not resulting in producing quality leaders.
Read more →With businesses struggling with employee engagement, maybe it’s time to completely change the traditional business focus. Most businesses first priority is for profit first and to its shareholders, followed by customers and then employees. However this can often result in disgruntled and unmotivated employees who feel as
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