Hard to see how these two things could be related, yet they are. I’m a big fan of leadership guru Simon Sinek, with his excellent video on the importance of the why and how the why was a game changer for Apple and others. I recently watched
Read more →
This comment has been well reported, people don’t leave bad companies they leave bad bosses. Unfortunately this saying is very true and businesses are suffering from the loss of great people who are very hard to replace. Turning over staff is not always a bad thing, particularly
Read more →
It certainly has been a challenging year for most retailers, with the ABS figures showing sales year on year are relatively flat with most months showing small or even negative growth. A stodgy economy is one of the reasons, we’ve also had an election and pressure on
Read more →
A key problem I hear quite frequently when I’m talking with and training store managers is, getting their team members to step up and take responsibility and therefore be accountable for their actions. Team members who do this make it easier for their managers in a number
Read more →
With businesses struggling with employee engagement, maybe it’s time to completely change the traditional business focus. Most businesses first priority is for profit first and to its shareholders, followed by customers and then employees. However this can often result in disgruntled and unmotivated employees who feel as
Read more →
Of course the answer is yes, in this highly competitive market any increase in profitability would be well received. So how do you turbo charge you profitability? The answer is recruiting and retaining your best leaders. A recent survey from Gallup found that highly talented leaders achieve
Read more →
I’ve always thought that team members learnt most of what they need to know from their manager. It’s usually their manager who inducts new team members, shows them the basics and teaches them what to do. We are big believers that managers have to lead by example,
Read more →
I have spoken for some time about the lack of great leaders in today’s business world. We also suffer from low levels of employee engagement and there is a distinct lack of trust in today’s society. Here is an absorbing TED talk that is well worth watching
Read more →
As the saying goes, “Feedback is the breakfast of champions”, then why is it so many managers struggle to get the best out of their people despite giving them feedback? Recent research from Gallup, helps to explain why. Only 26% of employees strongly agree that the feedback
Read more →
This is not the first time I have said this – Great leaders are hard to find! In an age where it’s getting harder to recruit and retain the best team, great leadership is the key to an engaged and motivated team. Yet the biggest reason people
Read more →
