One area that all businesses could improve in, is the onboarding of new team members. How well this process is carried out has a huge impact on the future of the team member. Get this right and your team member is feeling welcomed, comfortable and ready to
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Last week I talked about the need for managers to up their feedback levels, to improve their team’s motivation and engagement levels. One of the reasons I find managers don’t provide enough feedback is not knowing the right way and the correct words to use. In this
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One area I know a number of managers struggle with is providing feedback to their team members. They struggle in a number of areas which include, finding the time, knowing the right words to use, being apprehensive because of potential pushback and many other reasons I’m sure.
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I remember back in my corporate life, the trepidation as my annual performance review meeting was coming up. How had I done over the past 12 months, was I about to receive a rocket or was I doing ok? Thankfully I always did pretty well, but the
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“Culture eats strategy for breakfast” (and lunch and dinner)! This famous quote came from legendary management guru Peter Drucker and still holds true today. Particularly in today’s turbulent times. Recent research from Gallup certainly backs up this point, when they uncovered that businesses are at an increased
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Trust is often in short supply in today’s world, you only have to look at what’s going on with Covid 19 and the blame game around whose fault it is. Yet trust is a key commodity for all business leaders if they want to get the best
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I am a big fan of Jim Collins, the author of a number of books, with my favourite being “Good to Great”. If you haven’t read this book, I’d strongly suggest you do, as it contains great lessons for becoming a better leader. Jim has been recently
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I believe that being a great leader is very challenging, not only do you have to be focussed on your own performance, but also the performance of others. It is even more challenging in today’s Covid 19 world of team separation, anxiety and recent store closures and
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With stores slowly starting to reopen, it will be critical for store managers to focus on keeping their team motivated in these different times. Motivated team members will be essential to your success in engaging positively with customers who venture into your stores for the first time.
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In the new world we are facing, finding great staff and retaining them will be absolutely paramount to every businesses success. Retaining your great staff will be now even more important and this will take strong leadership, something that we are sadly lacking. Strong leadership has a
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