If we thought 2019 was tough for traditional retailers, 2020 is going to see even more disruption. It’s been a shocking start to the year with recent announcements of 169 store closures, at Bardot, Curious Planet, Harris Scarfe, EB games and Bose. Then on top of that
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Roger Simpson – CEO, The Retail Solution and Author of “The Ultimate Retail Sales Experience” With over 35 years’ industry experience, Roger Simpson is recognized as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service, and
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Retailers seem to be in love with the strategy of discounting to attract customers into their stores. You only have to walk into any shopping centre to be bombarded with signs in many retailers’ windows advertising price discounts. 40%, 50%, 60% off signs (and even higher) scream
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For a business to survive and thrive in the current retail landscape, it needs to successfully market its products and services. Marketing is a vital tool that can be used to establish brand awareness and attract new customers. If done effectively, it can help increase sales and
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Retail in Australia has seen unprecedented change over the past few years. Recent sales data for bricks and mortar stores have been stagnant at best. Many sectors, particularly department stores, have seen negative growth. Retail has even been labelled with the horrendous R word (Recession) with year-on-year
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This week’s article is courtesy of special guest Brent Newey from Retail Help on the critical topic of attracting more customers to your store. This is a must read for all retailers as competition for customer’s dollars is as fierce as it has ever been. Hope you
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Sales are the lifeblood for every retailer and these days they are getting harder to come by! However I believe we are still, and have been for some time, letting sales simply walk out the door. We all know it’s a lot less expensive to sell more
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This week I’d like to feature another great article from Brent Newey and his team at Retail Help. Attracting customers to come into your store has a lot to do with how attractive and how well your windows stand out. Brent has identified a number of key
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Sales is the lifeblood of every business and in retail it’s certainly getting tougher. Traditional stores are suffering flat or decreasing traffic counts, which makes it tough to grow sales. However there is a way to grow sales and it’s been around for years, unfortunately most retailers
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This week I’m excited to share a great article written by my colleague Bill Rooney from 6one5 Consulting Group. Bill shares his many insights into the big challenges retailers face right now. How long did it take for the Horse & Buggy to be replaced by the
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