Roger Simpson – CEO, The Retail Solution and Author of “The Ultimate Retail Sales Experience” With over 35 years’ industry experience, Roger Simpson is recognized as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching,
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Leading effectively is undeniably challenging. As leaders, we must not only focus on our individual performance but also on the performance of our team members. Leaders cannot afford to have a bad day or even a momentary lapse, as it sends the wrong message to the team
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