Culture is a word that is bandied about quite frequently, it means different things to different people. However, whatever the actual meaning, a business with the right culture grows and attracts better people, who stay longer. Businesses where the culture is poor obviously have the opposite effect,
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Unfortunately, great leaders are hard to find, and this has a direct impact on the motivation (or lack of it) of their teams. Much has been written about how poorly our teams are engaged and this results in less productivity, more absenteeism, higher staff turnover and poor
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Retail is certainly challenging, with stores closing, retailers struggling with sales, customers flocking to online and the current state of the economy. Yet, despite all the doom and gloom, some retailers are doing well and growing their sales year on year. I believe there is so much
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This question is often debated and my response is a resounding yes, they can be bred! It’s also a relevant question when businesses are looking at promoting team members into management roles such as store manager and regional manager. Both extremely critical roles in the success of
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