Monthly archive for July 2020

How to Deliver on Your Service Promise

How to Deliver on Your Service Promise

Some retailers have chosen the slippery road of discounting as a strategy to bring more customers into their doors. However, so have lots of their competitors. It’s actually uncommon to go into a shopping mall and not see massive discount signs displayed in the window. Now, don’t

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How to stand out in a post Covid job market

How to stand out in a post Covid job market

Australia’s unemployment rate has jumped over 7 percent as 600,000 people lost their jobs between March and April. And we’re still not out of the woods yet. As Australian businesses cautiously get back to their feet, the focus now turns to rebuilding workforces. With new employment opportunities

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Beware the sleeping giant that is Amazon

Beware the sleeping giant that is Amazon

When Amazon announced they were coming to Australia, a number of retailers thought it would be the end of bricks and mortar stores and everyone would be buying online. Well that certainly hasn’t been the case, online sales have slowly ticked up to 10% and Amazon hasn’t

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