Traditional retail is in a very challenging time period at the moment. Competition, rents, wages, power prices, lack of consumer confidence has all lead to customers reducing their spend, particularly on items they may see as non-essential. It’s a tough time for retailers yet, I believe, the
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This week I’d like to feature another great article from Brent Newey and his team at Retail Help. Attracting customers to come into your store has a lot to do with how attractive and how well your windows stand out. Brent has identified a number of key
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Of course the answer is yes, in this highly competitive market any increase in profitability would be well received. So how do you turbo charge you profitability? The answer is recruiting and retaining your best leaders. A recent survey from Gallup found that highly talented leaders achieve
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I’ve always thought that team members learnt most of what they need to know from their manager. It’s usually their manager who inducts new team members, shows them the basics and teaches them what to do. We are big believers that managers have to lead by example,
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