The problem of lack of employee engagement is a huge de-motivating factor for every business and affects staff turnover and productivity. The research on just how bad engagement is in Australia is shocking. There is massive value in having an engaged, fully motivated team. Apart from being
Read more →
From my experience, having run over a thousand coaching courses for store managers over the past 25 years, the performance of the store comes right down to how well the store manager performs. They are, after all, the face of the business to the customers as well
Read more →
This question is often debated and my response is a resounding yes, they can be bred! It’s also a relevant question when businesses are looking at promoting team members into management roles such as store manager and regional manager. Both extremely critical roles in the success of
Read more →
