Feedback is essential for all of us so we know if we are on the right track or not. Unfortunately most managers avoid having to provide feedback for fear of how the recipient will respond. It’s often because of the way they give the feedback that gets
Read more →Archive for the Training Videos – Leadership & Coaching Category
Richard Branson and his Virgin companies are extremely successful the world over. His companies employ thousands of people – how does he motivate this enormous team to help him be successful? Watch this video for Branson’s 5 tips on how to better lead and motivate. Leading a
Read more →Unfortunately, most managers shy away from giving feedback to their staff, particularly negative feedback. Without feedback, your staff has no idea how they are doing in their role – are they doing well or not? The main reason is most managers are not taught how to give
Read more →Watch this video to learn why the use of “We” versus “I” has an incredible impact on how leaders perform.
Read more →This video will cover the key steps to successfully delegating tasks – a skills all managers and leader need to have. Learn how to reduce your workload while empowering and motivating others.
Read more →By watching this video you will learn how to give effective feedback to your teams without them becoming defensive. Feedback is essential to keep your team on track and growing. Most staff are open to it, if it;s done the right way.
Read more →How does a relatively small fast food retailer in the US with only 26 outlets, outdo the big boys when it comes to service and staff retention? Watch this video to learn 3 of their secrets that will help your business to improve service, accuracy and staff
Read more →Most managers think they have to know all the answers and tell their staff what to do. In fact this doesn’t help to grow your staff at all. A much better way is to ask questions – this checks the staff members knowledge and gets much better
Read more →Motivating your team is challenging, with different personalities, needs and wants. However a motivated workforce is so critical to provide you with the edge. Motivation also differs dramatically with today’s younger workforce, so the old ways probably don’t work anymore. Watch this video for 6 different ways
Read more →One of the biggest challenges facing every retailer is how to better lead their team. Leadership is critical to retain the right staff as well as ensuring the team remains motivated and therefore productive. This video deals with four everyday challenges and provides four tips on how
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