Unfortunately, most managers shy away from giving feedback to their staff, particularly negative feedback. Without feedback, your staff has no idea how they are doing in their role – are they doing well or not? The main reason is most managers are not taught how to give feedback, most just base it on how they have received feedback in the past and try their own version – often with poor results.
Watch this video to learn 5 simple steps on how to provide effective feedback that works. We found 99% of staff are open to receiving this style of feedback and then acting on it positively!