Dr Travis Bradberry, author of the book Emotional Intelligence, identified the 9 things that make good employees quit. It is critical that you keep your best staff as they will drive sales, provide excellent service and keep those valuable customers of yours coming back. 1. Overworking great
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In my latest poll that I ran recently on LinkedIn, I asked for feedback on the above question and the results were very interesting. Over half of the respondents voted for “I don’t like confrontation” and coming in second at 26% was “I struggle with what to
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It’s a tough role being a leader, yet so critical to the performance of your team. I have said a number of times, great leaders are hard to find. That’s why I was fascinated to read a recent article from Gallup that identified the 7 people management
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Great leadership is vital if we want to get the best out of our people in today’s challenging and ultra-competitive world of retail. With headlines talking about close to 50% of employees wanting to leave, there is a big focus on keeping team members especially the standouts.
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