It’s been a tough couple of years for physical retail stores, with many factors leading to a drop in foot traffic and therefore sales. The pandemic has certainly presented big challenges in a number of ways and has encouraged more customers to shop online. One way to
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In today’s ultra-competitive world of retail, you need to ensure your customers enjoy a memorable experience, that they can’t get online or at your competitors. This level of service is now just the minimum and customers should expect to receive this every time. When your team delivers
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Even with all the growth of online shopping and click and collect over the past two years, it is pretty clear that the vast majority of customers still want to shop in physical stores. Particularly when these visits are coupled with technology to create new experiences and
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As if the past two years hasn’t been a big enough challenge for retailers, the fight for the customer’s dollar is at an all-time high. With online still growing at a fast pace, physical retailers have to move with the times or be left in the dust
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