I have spoken a few times before on the value of having a rigorous recruitment process so you recruit the best possible person. The right person adds so much value, they provide amazing customer service, they are open to new learning and feedback, they fit in well
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Every business wants their employees to be more productive, more motivated and have their best employees stay in the business longer. Unfortunately, most CEO’s struggle to achieve this. I have commented a number of times on the low employee engagement scores here in Australia. One of the
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