A question I ask retailers is “How many hold regular team meetings?” The answer being – some or most do. I know getting your team together is challenging but there are too many benefits that outweigh the negatives. If you do hold meetings, your team is on
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Having trained in excess of a thousand leaders over the past 24 years, I often hear and see that their biggest challenge is managing their teams. Most leaders struggle with getting their people to perform to the best of their ability. So why is that? I find
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As a customer myself, I love loyalty cards and I have to confess I have a few in my wallet and a lot more on my desk. I particularly like my coffee loyalty cards, yes I have more than one, that free cup of coffee just seems
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We all know that online is here to stay and although the growth of online spending has been slowing over the past couple of years (it used to be growing around 20 – 30 % per annum), it’s growth is still outpacing traditional bricks and mortar sales.
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