All retail stores want to increase their sales and most use upselling as a way to sell more to their customers, however most staff do it poorly. Customers know when staffs are trying to upsell and they and staff feel uncomfortable with the process. Learn how to turn this often negative process around by using proven techniques that work. The result happy staff, happy customers and increased sales.
Roger Simpson and the team at The Retail Solution have provided over 2 decades of unparalleled expertise in retail consulting for Australian businesses.
