It’s intriguing how retailers often seek to dazzle customers with the next big thing while struggling to nail the fundamentals. These basics encompass several crucial elements: Firstly, prompt acknowledgment of customers is vital. It’s a delicate balance; too quick can seem desperate, while too long feels neglectful.
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With stores finally reopening, now is the chance for physical retailers to really shine and give their customers a compelling reason to not only buy that day but want to come back. This is where the amazing power of wow comes in. To me, wow is as
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With so much choice these days, customers can easily pick and choose who they shop with, both online and in store. It has become very clear that customers don’t differentiate now between online and in store, it’s just one shopping experience. All parts of the experience have
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