10 Steps to Retail Sales Success
Discover How to Maximise The Potential of Your Retail Sales Team in 3 minutes a day!
Take your business to new heights with proven sales and customer experience strategies that…
- Improve conversion rates
- Increase sales and revenues
- Provide world-class customer service
Scroll down to view Part 2, covering Modules included in this training course.
Use AI Integrated microlearning tools to help close the service and sales skills gaps among your team.
Using short videos reinforced by daily quizzes to cement the learning your team will be equipped with the skills to provide excellent customers service and increase sales.
Information is delivered in bite sized chunks that are easy to learn and designed so as not to overwhelm the learner.
Unique, scenario-based quizzes to create motivation to study regularly.
Gamified learning with leader boards and badges that encourages enjoyment and competition.
Group leader boards to encourage team competition and hold line managers accountable for their team’s progress and learning.
Gamification that is independent of content, designed to encourage prompt and continuous learning.
Reinforced – Spaced repetition increases knowledge retention.
Repetitive reinforcement of key concepts based on individual knowledge gaps to enhance knowledge retention.
Real mastery of topics compared to ineffective one-time learning & assessment methods.
Real-Time Actionable Analytics
Real-Time Actionable Analytics intelligently captures team member’s performance and skills gaps.
Track training progress, reward best performing employees
Train your team without interfering with their work hours, automate and deliver your training via mobile phones.
Quickly see training completion rates, team member progress and performance, mastery scores, and more.
COMPANIES YOU KNOW & TRUST RELY ON THE RETAIL SOLUTION TO TRAIN THEIR WINNING RETAIL SALES TEAMS.
Karl Loh, Liquor General Manager, Ritchies Stores Pty Ltd
Amber Manning, CEO, Just Cuts Franchising
INVEST IN YOUR MOST VALUABLE RESOURCE TO ENHANCE SALES & BUSINESS PERFORMANCE.
You want to increase sales. And you want to exceed all of your target KPIs.
But if you’re not providing your sales teams with the training, they need to be successful, you can’t expect them to get the results you want.
When you invest in your staff with the skills they need to succeed, you can enhance every important retail metric that matters.
- More sales and revenue
- Better conversion rates
- Lower employee turnover
- Enhanced customer journey and experience
THIS IS WHAT YOU GET WITH THE TEN STEPS TO RETAIL SALES SUCCESS!
This training program is a series of 10 videos that have been developed based on The Retail Solution’s vast experience with training thousands of frontline team members and managers over the past 25 years in over 30 countries!
The training is split into the following:
- 5 modules for frontline team members
- 5 modules for store managers and owners.
TRAINING FOR YOUR FRONTLINE TEAM MEMBERS
|Defining the key steps to create the perfect customer experience.
|The key questions your team needs to ask to determine customers’ needs
|How to successfully introduce complementary products to boost sales that customers and your team will like
|How to successfully deal with objections and close more sales
|How to deal with customer complaints
TRAINING FOR YOUR STORE MANAGERS AND OWNERS
|Discover the five steps to successfully coach on the job
|How and why you need to evaluate your team
|How to provide feedback that actually works and that your team will appreciate
|How to use KPIs to drive performance
|How to successfully navigate those challenging conversations that no one wants to have
$2495 + gst per year for up to 2000 team members
We’ve created and produced these videos using our own in-house production team, so everything we include in the modules is applicable to any retail store in any industry.
We can tailor the videos and content to your specific industry or brand.
Just let us know what you’d like, and we’ll be in touch to discuss your specific needs.
Ready to take your business to new heights?
Contact us today.
Founder, The Retail Solution
Why Choose The Retail Solution?
Marty Matassoni, Managing Director at Beechworth Bakery
Gavin Culmsee General Manager at Bedshed Franchising
Leshelle Cramer OD & Training Just Group
Angela Steiner Learning & Capability Specialist, Education leadership
Sascha Pausewang Director of Retail at Provincial Home Living