Retailers have certainly been impacted by the many challenges associated with Covid 19. Along with store closures, stock issues, rent challenges and explosion of online sales, physical retailers have been doing it tough. However, some retailers have managed to get through the last few months relatively unscathed and that was mainly down to having a great online presence as well as in store experience.
In this interview with ECU 897FM’s Elyce and Taco, Roger talks about these challenges and why retailers have to invest in technology to stay ahead of the competition.
