This is not the first time I have said this – Great leaders are hard to find! In an age where it’s getting harder to recruit and retain the best team, great leadership is the key to an engaged and motivated team. Yet the biggest reason people
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I have often said that your people are your greatest asset, but also your greatest weakness, if you have the wrong people in the wrong roles. Or if you don’t lead them well, set clear expectations, train and coach them to be the best they can be.
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All of us have experienced coaching in some form, it could have been via a sports coach, business coach or a boss. Coaching has become a popular career for many individuals, wanting to strike out on their own. I first learnt the power of coaching about 25
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The age old conundrum, who is more important customers or employees? This question which I’m sure has many different answers, is an interesting one. Without customers we don’t have a business, however the same applies that with no employees we also have no business. I grew up
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I am a big fan of Jim Collins, the author of a number of books, with my favourite being “Good to Great”. If you haven’t read this book, I’d strongly suggest you do, as it contains great lessons for becoming a better leader. Jim has been recently
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I believe that being a great leader is very challenging, not only do you have to be focussed on your own performance, but also the performance of others. It is even more challenging in today’s Covid 19 world of team separation, anxiety and recent store closures and
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In light of the current crisis we are in and when things turn around, it is critical for retailers to show great leadership to re-motivate and inspire their teams that are going through really tough times. However a number of leaders today are oblivious to the fact
Read more →Research tells us that effective leaders are usually high on EQ, so it’s an area all leaders should be focusing on to improve. One key area is the ability to build strong relationships and lead their team to success. Listening is a key skill of great sales
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With businesses struggling with employee engagement, maybe it’s time to completely change the traditional business focus. Most businesses first priority is for profit first and to its shareholders, followed by customers and then employees. However this can often result in disgruntled and unmotivated employees who feel as
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Of course the answer is yes, in this highly competitive market any increase in profitability would be well received. So how do you turbo charge you profitability? The answer is recruiting and retaining your best leaders. A recent survey from Gallup found that highly talented leaders achieve
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