Providing great customer service is not just a necessity, it’s essential if you want to survive and thrive in retail today. Great service is about providing every customer with a memorable experience they can’t get online. This video series covers the importance of:
Why Your Staff Need To Know Your Expectations To Perform At A High Level
Why Training And Ongoing Training Is Important
How To Increase The Number Of Loyalty Cards In Your Business
Roger Simpson and the team at The Retail Solution have provided over 2 decades of unparalleled expertise in retail consulting for Australian businesses.