Amazon is a retail giant, with revenues exceeding $100 billion it is one of the biggest companies on the planet. Amazon has now arrived in Australia and like them or not, they have been extremely successful so far and there’s no reason to believe they won’t be successful here.
Amazon has an absolute laser focus on making the customer the reason for their existence. They are the ultimate in putting the customer first and continues to look at ways they can make their customer service even better. In this video you’ll discover five of their customer service strategies that have made them so successful.