FREE WEBINAR: How To Recruit The Best People In Retail

Transform The Performance Of Your Retail Business By Hiring The Right People In This One-Time Webinar!

(Value $997)

  • The current problem that all retailers face in the battle for top talent
  • How to find and grow staff members that actually care about business
  • The role of attitude in sales and customer service
  • The huge benefits of recruiting the right people into your stores

It’s Time To Look At Recruitment
As A Real Business Strategy!

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How To Recruit The Best People In Retail

(Value $997.00)

Thursday, 27 July, 2017
10:00 – 10:45am AEST

Why Do So Many Retailers Make Recruitment Mistakes?

If you’ve been in business awhile, you know that finding the right team members is very challenging.

Too many times I walk into a retail store and I’m served by someone who shouldn’t be in retail. When I question the manager, they say “It’s hard to find the right people. We only had two applicants so we chose the best of the bad bunch.”

All this is doing is setting your stores up to fail. The wrong people in retail are killing your business through poor service and a lack of focus on sales. Unfortunately, your good people don’t hang around when they are the ones pulling all the great results and carrying the rest.

If you could do one thing to significantly impact the performance of your business this year, follow just one strategy for success, make it recruiting the right people.

When you recruit well, your service levels increase, sales increase and so does the teamwork. Your managers end up with far fewer headaches and can concentrate on improving their KPIs rather than spending time managing the poor performers.

It doesn’t have to be that hard – there are great people out there ready to work and bring a positive attitude every day. You just need to find them and weed out the ones who don’t fit.

If you’re ready to reap the benefits from recruiting the right people, you won’t want to miss this one-time-only, exclusive webinar.

How To Recruit The Best People In Retail

(Value $997.00)

Thursday, 27 July, 2017
10:00 – 10:45am AEST


Australia’s #1 Authority On Customer ROI In The Retail Industry

If you’re a leader in the retail industry, you are the one responsible for creating long-term success for your business. With current levels of customer dissatisfaction at an all-time high, retail leaders who ignore what is happening at the front line are letting millions of dollars in sales walk out the door that will improve somebody else’s bottom line.

This webinar will transform your way of thinking about providing customer service and how you apply it to drive business success.

Roger Simpson is Australia’s #1 authority on customer ROI in the retail industry. He is the author of the best-selling book The Ultimate Retail Sales Experience, which reveals the truth about the industry’s wrestling match with providing quality customer service and how you can win the battle for business against the competition from online and brick-and-mortar stores.

With more than 35 years in retail, Roger is highly sought after by business owners and CEOs for his insights on the current problems facing retail and his clear strategies for fixing the issues. He has delivered training and coaching programs to retail clients in nearly 30 countries, with most experiencing sales increases in excess of 100%.

Based on his experience, Roger knows how to motivate owners and staff in their interactions with each other and with customers so their businesses can maximise performance and profitability for long-term industry success.

Here’s a sample of what you’ll learn at the FREE Webinar How To Recruit The Best People In Retail:

  • What’s involved in “getting it right” with customer service
  • How to dramatically improve your recruitment processes through a 10-step process
  • The manager’s role in creating a culture of continuous improvement
  • What Disneyland can teach you about effective recruitment

How To Recruit The Best People In Retail

(Value $997.00)

Thursday, 27 July, 2017
10:00 – 10:45am AEST