I am often asked, when I facilitate our training course on how to effectively coach your team, how often should I be coaching my team. My answer is, well all the time! While said in jest as I know this is simply not possible, coaching your team
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In retail one of the toughest gigs is that of a store manager. Not only are they responsible for their own and team’s performance, they are also responsible to achieve store targets. Throw in the need to keep customers happy as well as implement various initiatives from
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All of us have experienced coaching in some form, it could have been via a sports coach, business coach or a boss. Coaching has become a popular career for many individuals, wanting to strike out on their own. I first learnt the power of coaching about 25
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Last week I talked about the need for managers to up their feedback levels, to improve their team’s motivation and engagement levels. One of the reasons I find managers don’t provide enough feedback is not knowing the right way and the correct words to use. In this
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One area I know a number of managers struggle with is providing feedback to their team members. They struggle in a number of areas which include, finding the time, knowing the right words to use, being apprehensive because of potential pushback and many other reasons I’m sure.
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I remember back in my corporate life, the trepidation as my annual performance review meeting was coming up. How had I done over the past 12 months, was I about to receive a rocket or was I doing ok? Thankfully I always did pretty well, but the
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Trust is often in short supply in today’s world, you only have to look at what’s going on with Covid 19 and the blame game around whose fault it is. Yet trust is a key commodity for all business leaders if they want to get the best
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I have written a number of times about the challenges in retaining your top talent. The Harvard Business Review recently wrote about the power of businesses putting in place a mentorship program and the positive impact mentors have on team members. The HBR study found that employees
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Despite billions of dollars being spent each year on leadership training, a lack of solid leaders is still a chief complaint of CEO’s. In 2018, businesses spent a whopping $366 billion globally, yet despite this massive investment in leadership training, it’s not resulting in producing quality leaders.
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From my experience, most managers struggle to provide feedback and that is both the positive kind as well as the constructive type of feedback. Now when I say positive feedback, most managers say but I do thank my staff every day, and while that is important, unless
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