Every retailer has their rules of service that they want their staff to live by, to provide exceptional customer service. Unfortunately, from my experience, most retailers don’t reinforce these rules and allow poor levels of customer service to live and breathe in their stores. How do you get your staff to live by your golden rules, this video will show you how.
Roger Simpson and the team at The Retail Solution have provided over 2 decades of unparalleled expertise in retail consulting for Australian businesses.
