Hiring and then retaining the best staff is a massive challenge today. Competition for skilled and talented staff, particularly in retail, is at an all-time high. With customer experience at the top of the list, it is essential that retailers have the best people in their stores. The challenge then is to keep them.
Millennials are renowned for their job hopping (or so we are told) as they look to build experience as well as work out what they want to do long term. As they make up the bulk of the workforce, when a retailer finds great ones (and there’s plenty out there), they need to be able to hold on to them.
This video uncovers the 7 reasons why any team member (especially millennials) wants to leave and highlights what to do to reduce the likelihood of them leaving.