The saying “people don’t leave bad companies; they leave bad bosses” couldn’t be more accurate. It’s surprising how often I hear from colleagues and friends that they’ve either quit or are considering leaving their jobs because of a bad boss. Despite great working conditions and numerous perks,
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Great store managers consistently achieve outstanding results, regularly hitting their KPIs, maintaining low staff turnover, and minimising customer complaints. The good news is that most store managers can reach this level—with the right attitude. A positive mindset makes them open to feedback and eager to improve. What
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The recent news about retail has been overwhelmingly negative, with headlines focusing on store closures, struggling iconic retailers, and the growing shift to online shopping. However, amid this gloom, some retailers continue to thrive, increasing their sales year after year. This success isn’t accidental—it’s the result of
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Exceptional leadership is key to inspiring and guiding a team. Millennials, in particular, seek leaders they can admire and learn from, yet great leaders are often in short supply. To help improve leadership skills, it’s beneficial to learn from successful examples, such as Google’s approach. Google has
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