Providing effective feedback is a skill that most managers don’t initially possess and here’s why. For some reason, it’s assumed when you buy a business or are promoted to manager, the skill of giving feedback just comes as part of the package. Unfortunately, it’s not usually the
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Covid definitely forced a number of customers to shop local due to various travel restrictions. This provided a huge opportunity for these businesses to showcase their products and services. Now that restrictions are lifted, customers can shop anywhere, however the local strip shops certainly have an appeal
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Our training focus is mainly working with area managers, store managers, team leaders and supervisors to help them become better leaders. One of the biggest challenges I find is that very few of the above leaders are actually trained and given the skills to lead. It seems
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I know it’s tough to find the right people with all that is going on at the moment. We have to be open to changing the way we look for these people if what we are getting is not right. When we do find a good one,
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Retailers and their customers certainly have the jitters. Consumer confidence is down with interest rates and inflation on the rise causing customers to tighten their belts. Combine this with what is going on overseas and it’s not hard to see why consumers are hesitant to spend their
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