Thank you for supporting The Retail Solution blog in 2016, we really appreciate it and hope you have found the articles interesting, informative and most importantly, useful. We’ll be taking a break for a few weeks to enjoy Christmas and get recharged for another big year in
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As the saying goes feedback is the breakfast of champions, however, a lot of us would like to skip this particular breakfast for fear of hearing negative feedback about how we are performing. Most managers are also feedback averse for similar reasons, they don’t like delivering bad
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We have all heard the term “we’re going through a period of transformation” and it strikes fear in most people. We all think, “I hate change” “I’ll lose my job” etc, etc. We find transformation exhausting rather than empowering and energizing. Business transformation is the new norm
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I find it fascinating that retailers are often searching for the next thing to wow customers when they can’t even get the basics right. By basics I mean the following: The best team members you have, consistently provide this level of service each and every day. Unfortunately,
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