Why Training And Ongoing Training Is Important

When staff start a new role, training usually takes place as part of their induction. But what happens after that – usually not much!

Unfortunately, business owners see training as an expense rather than an investment. Poor training is definitely a costly waste of time; however, when training is done well and there’s a change of behaviour back on the job, then it’s well worth the investment.

Most staff want to do a great job, and yet over time they fall into bad habits, particularly when they do repetitive tasks, such as serving customers. This video will explain why regular training sessions are the secret to maintaining ongoing performance.

Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
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