Can we Learn About Customer Experience from a Bank?

Watch this video for ideas on what has made Metro Bank in the UK, one of the fastest growing banks. Their focus on developing strong relationships with customers helps them stand out against the traditional big banks and gain massive market share after only 6 years in business.

Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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