Secrets from One of the Worlds Best – Zappos

Zappo’s is world renowned for it’s legendary customer service – and it shows in their financial performance. This video highlights 4 of their strategies to building an amazing culture and what you can do to improve yours.

We can all look to learn from one of the best in the world.

Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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