How To Successfully Sell More Products Off The Counter

In today’s busy world, customers often want to go into a store and get out pretty quickly. This is especially true if they are purchasing petrol, liquor, or even coffee. However, an opportunity is being missed to sell an additional product or two to these customers when they walk through the door.

This process is called upselling, and it is often done very poorly by most staff. They come across as robotic, pushy, or just not interested and then wonder why customers don’t buy from them.

This video will give 6 selling rules on how not to sell as well as how to upsell more successfully. When staff understand these rules, they become much more confident, resulting in a triple win for them, your customers, and the business.

Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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