Keep Your Customers Coming Back With Loyalty Cards

Recent research in Australia found out that 57% of customers will spend more with retailers who offer a loyalty program and 60% are more likely to return. Most customers enjoy the benefits offered by being a member of a loyalty program and invariably belong to quite a few programs.

If your business has a loyalty program, it needs to be supported by your staff. Unfortunately, I find in most cases that I’m not asked if I’m a member. And, if the staff member does ask me, they do it poorly, which results in fewer signups.

This video shares some simple tried and tested techniques that will increase the numbers of signups.

Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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