Archive for the Recruitment Category

Want To Be One of The 7.5 Million Who Lose Their Retail Job?

Want To Be One of The 7.5 Million Who Lose Their Retail Job?

There has been so much doom and gloom mentioned recently about the fate of bricks and mortar retail. Not helped by the rather large number of retailers who are failing here in Australia. The latest, Topshop is not a small player with sales of approximately $90 million

Read more

To Reveal or Not to Reveal – That is the Question

To Reveal or Not to Reveal – That is the Question

The secrecy of not revealing how much you get paid has been around for decades and in some companies, it is actively discouraged. In previous companies I have worked, the salary was never discussed openly and you were encouraged to keep it a secret. Yet we are

Read more

7 Reasons Why Your Best Employees Want to Leave

7 Reasons Why Your Best Employees Want to Leave

Keeping your best employees is essential if you want to grow your business and beat your competition. It’s hard enough to recruit the right ones, the last thing you want is for them to up and leave, particularly after all the induction and training you have taken

Read more

Here are Two Simple Techniques that will Improve your Business.

Here are Two Simple Techniques that will Improve your Business.

I am reading a fascinating book by legendary and very successful soccer coach Sir Alex Ferguson. In 38 years of managing soccer teams in the UK, including helping to make Manchester United one of the biggest clubs in the world, he won an astonishing 49 trophies. His

Read more

To be the Best you Have to Hire the Best

To be the Best you Have to Hire the Best

One of the topics I regularly discuss with retailers and one of my favourite training courses to run is how to recruit the best possible person. I and my team have recently completed a series of twelve 1 day training courses on this very subject for a

Read more

How To Recruit The Right Person To Fit In

How To Recruit The Right Person To Fit In

Finding the right person (or people) to fit into your team, with the right skills and particularly the right attitude is extremely challenging. I have spoken a lot about the challenges of hiring people with the right skills yet the wrong attitude, this is a recipe for

Read more

Four Hot Tips to Increase Your Team’s Engagement

Four Hot Tips to Increase Your Team’s Engagement

I’m sure you are all familiar with the horrific stats on employee engagement – at least 70% of the workforce are disengaged. The loss of productivity due to this is massive, so how do we go about fixing this? It has a lot to do with the

Read more

Why Expectations are Critical for Your Staff

Why Expectations are Critical for Your Staff

Every retailer has expectations of their staff – uniform requirements, how to complete tasks, how to serve customers etc, etc. However I find that a number of staff certainly don’t meet my expectations, let alone exceed them, when I’m a customer. Why is this the case? Maybe

Read more

$20 Billion is a Lot of Money to Burn on Churn

$20 Billion is a Lot of Money to Burn on Churn

I have recently experienced at close hand how a poor manager can reduce productivity and ultimately motivate a great employee to leave for another job. The biggest reason most staff leave is that they don’t get on with their manager. Now staff turnover is always going to

Read more

Hire For Attitude and Train For Skills

Hire For Attitude and Train For Skills

  Having recently run a series of training courses for Chemmart Pharmacies on “How to recruit the best person” this famous quote from Beechworth Bakery owner, Tom O’Toole, always comes to mind. And Tom should know, as the Beechworth Bakeries level of service has always been of

Read more
Page 1 of 3123
Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
sucuri
icon-phone
1300 950 301
icon-phone
+61 417 056 589
icon-email
icon-fax
PO Box 3592, Mornington, Vic 3931
footer-logoii