Monthly archive for November 2017

How to Successfully Service and Sell to Millennials

How to Successfully Service and Sell to Millennials

As a baby boomer myself, I am often asked by other baby boomers, how to better manage these millennials. With their want to be the boss in 5-minute attitudes, some of our generation find this very hard to accept and respond with – “I spent 5 years

Read more

How to Be a Better Leader of Your Team

How to Be a Better Leader of Your Team

A recent article about leadership piqued my attention and I thought it was worth sharing some of the key points. A number of leaders today are oblivious to the fact that they are simply poor leaders. In these cases, teams can sometimes feel that the leadership provided

Read more

Here’s How to Have a Fantastic Xmas Trading Period

Here’s How to Have a Fantastic Xmas Trading Period

With Xmas just around the corner and every retailer needing to make the most of this period, I thought I’d share some tips on how to maximise this busy and often crazy time. Your stores will receive a lot more customers and this provides an amazing opportunity

Read more

Want to Improve Your Customer’s Experience? Here’s How.

Want to Improve Your Customer’s Experience? Here’s How.

I have talked at length about the importance of creating a great experience for your customers, otherwise they will simply go elsewhere, perhaps lost to you forever. Unfortunately, not many retailers are achieving this, from my experience and contacts I talk to, I see and experience a

Read more
Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
sucuri
icon-phone
1300 950 301
icon-phone
+61 417 056 589
icon-email
icon-fax
PO Box 3592, Mornington, Vic 3931
footer-logoii